Technology Support – Online Dental Student Resources

The support services offered by the Ostrow School of Dentistry are quite impressive in their scope.

Jennifer Ann Wilson Dental Library and Learning Center This center provides information resources and supports for all students of the Herman Ostrow School of Dentistry. The Wilson Dental Library maintains up-to-date knowledge of information technology and advances in oral health sciences informatics, so that the library can participate effectively in improving the information environment, increasing access to, and expanding the distribution of information. The library is dedicated to delivering information to the individual directly and via a desktop or other computerized systems, providing electronic access to resources whenever possible. Librarians select resources in direct support of the Herman Ostrow School of Dentistry and health sciences goals, then organize and disseminate them for efficient use and easy navigation. Educational efforts are conducted to assure effective use of information and information-gathering methodologies for life-long learning. Librarians collaborate with USC teachers, researches, and healthcare providers in planning and executing the information components of programs conducted by those groups. The library fosters the utilization of its resources by alerting users to new products and actively promoting the full range of services. In addition, the library staff contributes to the scholarship of health sciences librarianship and informatics, and it participates in professional, university, and community activities.

Technology coordinator Our programs are primarily delivered online, and our full-time technology coordinator is dedicated to provide training and technical support to both faculty and students. The technology coordinator works with each faculty member preparing a course to identify the technology available to support the instructor’s goals for a course. Other technical support tasks include troubleshooting students’ technical problems, helping faculty put material online, setting up and monitoring synchronous sessions, and identifying and evaluating possible new technologies.

Web-based instruction We use advanced technologies that provide live, web-based instruction: students hear faculty as they speak; they see slides and other graphics, music and audio clips, as the professor discusses. Most importantly residents can “chat” with the professor and each other live. And our staff continues to test and refine new technology, ensuring that we remain at the forefront of this exciting educational experience.

Online Program Hardware Specifications

The following are the minimum recommended specifications for a Windows or Apple computer which can be used for the Online Masters degree and/or certificate programs at the Herman Ostrow School of Dentistry of USC.

Windows: (Laptop recommended)

  • Microsoft Windows 7 Professional or later
  • Processor: Intel Core i5 or higher
  • Memory (RAM): 4GB or higher
  • Hard Drive: 500GB SATA
  • Built-in HD WebCAM
  • Network Connectivity: Wireless (WIFI) and Wired Gigabit LAN
  • Microsoft Office Suite 2010 or later (Suite must include PowerPoint)
  • Mozilla Firefox Browser (latest version)

Apple: (MacBook Pro recommended)

  • MAC OS X 10.8 or later
  • Processor: Intel Core i5 or higher
  • Memory (RAM): 4GB or higher
  • Hard Drive: 500GB SATA
  • Built-in HD WebCAM
  • Network Connectivity: Wireless (WIFI) and Wired Gigabit LAN
  • Microsoft Office for MAC 2011 or later (Suite must include PowerPoint)
  • Adobe Presenter 10 or later
  • Mozilla Firefox Browser (latest version)

Miscellaneous Hardware:

  • External USB Headset with microphone and noise cancellation for video conferences
  • USB Hard Drive for data backup

Internet:

If you have a specific question about hardware, please email us directly at ostrowon@usc.edu